Privacy Policy
Last updated: December 2024
1. Introduction
Boavista Go - Tours & Expeditions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boavistagotours.com or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Make a booking inquiry
- Subscribe to our newsletter
- Contact us via email, phone, or WhatsApp
This information may include:
- Name
- Email address
- Phone number
- Travel preferences and requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process your tour bookings
- Send you information about our tours and services (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you submit a contact form or subscribe to communications
- Contract: When necessary to fulfill tour bookings
- Legitimate interests: To improve our services and respond to inquiries
5. Your Rights (GDPR)
If you are a European resident, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at grupoboavistago@gmail.com.
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. For detailed information about our use of cookies, please see our Cookie Policy.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Services
We may use third-party services that collect, monitor and analyze data:
- Web3Forms: For secure form submissions
- Google Maps: For location display
- Google Fonts: For typography
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Boavista Go - Tours & Expeditions
Riba d Olte, Prédio DjoneYo
Sal Rei, 5110, Cape Verde
Email: grupoboavistago@gmail.com
Phone: +238 956 7904
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.